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💡 How to use
- interactions with people are logged into the Contacts Database (same database feeding the outreach cards): Outreach initiatives MWW
- when we do analysis of an outreach initiative or otherwise periodic analysis of ad-hoc contacts, we log them into the insights table below and connect them with a Customer Persona (customer personas can be edited in the table at the bottom of this page)
- We then periodically review the insights and synthethise into Jobs to be Done table further below
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Insights MWW
Jobs to be Done MWW
Customer Personas MWW