Social Graph Infrastructure

Initial notes

Version: 1.0

Last Updated: November 5, 2024

Status: Draft

Owner: Osinachi Patrick

Summary

The Meetwith social graph infrastructure will provide a scalable, flexible and composable foundation for managing user relationships, connections and network interactions within our platform and integrated platforms. This solution will enable the development of products/features such as:

• a marketplace of talents - for recruitment and project team development,
• commercial marketplace for different services and a direct means of meeting people within the network of a particular business to get feedbacks from them about the business’ product or service.
• discovery:
  • smart recommendation - with the support support of community feedbacks on comment, call or real life meetup.
• network exploration - for developers:
  • six degrees visualisation - Interactive network map showing connection paths, filter by relationship types (friends/customers), highlight shortest paths to target users.
• instant group creation and scheduling, round-robin feature for customer support,
• group suggestions (smart group matching)
  • based on existing memberships.
  • common interests from TC ID profile - connected accounts.
  • mutual connections analysis.
• business features/products:
  • customer relationship dashboard
  • referral program integration
• analytics dashboards:
  • network performance data
    • friends/customer count
    • customer acquisition rate
    • network growth velocity
    • engagement scores - for products/services
    • revenue per connection based on payment integrations

Problem Statement

Current social features are implemented in silos, leading to:

• Inconsistent user relationship management