Context

When first-time users schedule a meeting with existing mww users, there’s no clear way to set up email or connect to calendars, causing first-time users to miss scheduled meetings because they don’t receive notifications for those meetings.

Problem

Schedule with no wallet connected

With no wallet connected, users are required to enter their emails when scheduling as guests (same as any web2 products). This ensures that users would get email notifications for the scheduled meetings, unlikely to miss them.

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<aside> 💡 No major issue currently.

Potential improvement: Is it possible to send this notification as a meeting invite so it auto-populates to the calendar (if it’s google, outlook, etc)? Right now users need to open the email and manually add this event to their calendar.

</aside>

Schedule with wallets connected

Users can schedule meetings without entering emails when there is a wallet connected. Users often skip the configure button in the modal that takes them to Notification Settings when they finish scheduling.

This makes it impossible for the system to remind users once they leave the dashboard, causing users to miss scheduled meetings.

Screenshot 2023-03-29 at 10.14.42 AM.png

We can improve this by adding a few touchpoints throughout the flow. I’ve categorized them into 3 layers of solutions.