Summary

High level observations

1. Privacy of the wallet does not make users more likely to use our product and the ease of use is more important than privacy
2. 2/3 noticed the group feature as being different from what other scheduling platforms offer but 1/3 are more likely to use MWW because of the group feature. The others won’t use it because there are other barriers surrounding the MWW product

Specific changes

1. We need to focus suggesting groups to people as the main flow because it is not natural for users to create a group that is separate from scheduling a meeting. When asked to create a group they think they are creating a meeting. My assumption is that users think that creating a group requires more mental work than the group automatically being created after participants are added
   1. Incorporating a group suggestion when adding participants when scheduling a meeting - “Make this a group” when 3+ people are added
2. Remove the listed participants below the text box and change to a drop down that shows other contacts as the contact is being typed and then have the added contact or group to the text box - how a common text box functions when adding people
3. Remove filter and sort buttons on “my groups” page for MVP cause users didn’t see the value in them
4. Incorporate clarity of how the group link can be used because users aren’t sure what it does - does it invite people to join group or schedule meetings with someone outside group

Main insights

• All 3 went to “new meeting” button first when asked to create a group then went to groups as a second option - users are used their common user flows of scheduling a meeting and don’t think of creating a group before scheduling the meeting
• All 3 did not expect the invited participants to appear in a list below the text box - a couple suggested a drop down when typing a contact or group and expected the contact/group to be added to the text box
• 2/3 like option B better for scheduling options because there is a distinction between the two actions and it is more obvious that “discovering a time” is an option. 1 user expected one more step before the schedule step in case they needed to edit any other info (1 user suggested the same in round 1)
• Scheduling option A - 1 user suggested that their attention goes to “schedule” before “discover a time” and “discover a time” doesn’t look clickable
• All agree that ease of use for a non-transactional product is more important than privacy/security
• 3 users said that the privacy/security doesn’t make them any more likely to use the product over other scheduling platforms
• 2/3 would not use this feature because they have a small team and the UX is confusing, wants basic functions of other apps
• 2/3 noticed the group feature as being different from what other scheduling platforms offer