User Research Report: Paid Meeting Scheduling

Date: March 12, 2025

Prepared by: Osinachi Patrick

other Contributors: Grok 3, xAI

TL;DR relevant to Meetwith

Executive Summary

This report synthesizes feedback from eight users—Alex Whitton, Anthony Olisa, Chioma Joy, Allen, Victor (via Busolami), Erin, and Michael Isaac—on their experiences with scheduling paid meetings. The research focuses on professionals such as consultants, coaches, trainers, and team leads who rely on efficient scheduling for group or one-on-one paid engagements. Key findings reveal common pain points, including scheduling delays, lack of visibility into availability, and inflexible tools, alongside desires for customization, integrations, and streamlined payment processes. These insights provide actionable opportunities to enhance a paid meeting scheduling tool like Meetwith.


Methodology

Feedback was collected from user interview sessions, interacting with people from diverse roles (e.g., trainers, consultants, academics, and product leads) who schedule paid or team meetings. Responses were analyzed for recurring themes, challenges, and feature requests. The synthesis focuses on usability, functionality, and user needs without altering the original context.


Key Findings

1. Current Scheduling Practices and Tools

2. Pain Points

Scheduling Delays and Coordination Challenges